Dish Network Complaint - Dish Network Is Using Deceptive Tactics To Lure Customers Into 2 Year Contracts

Posted by Starlord on 2010-01-19:

I agree with the OP wholeheartedly. I have posted how Dish scammed me into leaving DirecTV, then lied about renting the equipment and purchasing the service. In actuality, when I decided to go back to DirecT, then the equipment was not rented, but once installed, it was mine. This meant that the 'purchase price' for the equipment never termminated at a set price. Dish Network people lie like a wet rug.

Posted by bcd on 2010-01-19:

No signature=No contract

Posted by PepperElf on 2010-01-19:

not always.

your signature does not have to be a physical one in order to have it on a contract

when i ordered my internet connection i did a digital signature over the phone.

Posted by Square_Hedge on 2010-02-02:

Contact the FCC. (file a complaint online)

Posted by Cornelius on 2010-02-02:

Check out this class action suit against AT&T. I have AT&T as a cell phone service provider and am happy with them but I had a similar experience with CenturyTel which merged with another company recently to become CenturyLink. They could not provide me the service we agree upon so I dropped them. CenturyTel made all kinds of 'ruin your credit' threats but that was 3 years ago and I haven't received a ding on my credit. My scenario that I relayed to them was if I hired a contractor to re-roof my house and they only did half of it, I would not pay the contractor for any of it because that wasn't the agreement. Now yours is different but check out the ETF (Early Termination Fees) class action lawsuit at this URL. http://www.nj.com/business/index.ssf/2010/01/att_settles_class_action_suit.html I hope it helps :)

Posted by Cornelius on 2010-02-02:

Also, check the price of a brand new DVR that is exactly same in case they tell you that the DVR that you have is a new one and they can't return it. I'm sure you can find it on bestbuy.com or some other website by just google-ing it and check out the prices of the used ones too! That way you have the facts and prices in case they want to argue. Write down the dates and timecode that you have contacted them and the number of times you have talked with them on the subject. I am disgusted with how pushy these companies are and how they approach you about a product and then do a Benedict Arnold when you are not happy with their product or the additional fees attached to it! Maybe ask them if they heard of the most recent Class Action Suit against AT&T and the ETF if it gets down to the nitty gritty :) Good luck and let me know how it turns out.

Posted by Cornelius on 2010-02-02:

Google AT&T class action suit on early termination fees for several articles. Here's another article on the same AT&T class action suit on early termination fees. http://news.yahoo.com/s/ap/20100127/ap_on_hi_te/us_tec_techbit_at_t_wireless_fees

Posted by Southern Gentleman on 2010-02-02:

I think we have enough regulation already. We can all be better consumers if we READ contracts before we sign them. It appears that you did not do that.

Posted by Backlash2 on 2010-05-10:

Sounds like Dish is taking lessons from DirectTV! or Visa/Versa The early cancellation fee and the 2 yr contrace are trademarks of DTV.

Posted by jbg74 on 2012-01-24:

Dish and DirectTV have both lost a potential constomer for life. I have had nothing but the run around with them. I only wish i would have come here prior to calling them.

Posted by Lianne on 2012-08-02:

I too had these problems with them, now they have debited $200.00 from my bank accounmt out of the blue and there is nothing I can do about it other than file a dispute. they said that I agreed to this "clause" when I signed up with dish, but NEVER was I told I would be charged money from my account that I did not approve. I got up this morning and they had tken this money out of my account without my knowledge, it's been over a month since I terminated my service with them. They also gave me one week to return the equipment to them but it took 16 days to get the boxes delivered now they want another $150.00 for not having the equipment back to them 'In an timely manner'! I terminated my service with this comany because each time I spoke to them regarding my account they would quote me a monthly charge (which was different EVERYTIME I callled) and then when I got my bill it was much higher than it was supposed to be, customer service is as joke, you get trasnferred four or five times with each person telling you something different and nothing ever gets resolved. Save your money and your sanity AVOID DISH NETWORK LICK THE PLAGUE!!!!!!