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Visa Complaint - Visa Activation Card - Visa card
Visa card - Complaint
BY PHONE -- I phone the toll free number # on the card to activate my Visa credit card.
After my initial replies, the Visa representative tells me to phone another toll free number for whatever reason I don't understand. So I phone the new number and after a few replies, the representative tells me that we will charge you a fee for the call. Very strange. I became suspicious so I hung up. I will go to the bank to investigate.
Updated:
I phoned & emailed Visa customer service and she told me that they do not charge for any fees.It is free.It must have been a rouge customer agent trying to make some money on the side.
After my initial replies, the Visa representative tells me to phone another toll free number for whatever reason I don't understand. So I phone the new number and after a few replies, the representative tells me that we will charge you a fee for the call. Very strange. I became suspicious so I hung up. I will go to the bank to investigate.
Updated:
I phoned & emailed Visa customer service and she told me that they do not charge for any fees.It is free.It must have been a rouge customer agent trying to make some money on the side.
Comments:
Posted by Anonymous on 2010-01-19:
That does sound strange. You should have only had to call that number to get your card activated... and *only* that number.
Posted by waterbury01 on 2010-01-20:
This doesn't sound right chri. Keep us posted.
Posted by PepperElf on 2010-01-20:
sounds odd
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