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Disney World (Orlando, FL) Compliment - Great Staff contributed to a most excellent family vacation - Disney Resort - Beach Club Hotel
Disney Resort - Beach Club Hotel - Compliment
This review is a little late in writing but that's just because I'm lazy.
In Nov 2009, my family and I went to Disney for a family vacation. Well the flight down was a nightmare (read my Delta review) but I have to say, when I got to Disney, the staff there more than made up for all the pain of the travel.
We arrived by 1:30 am with no luggage and no tolietries. When I mentioned this to the check-in agent, he gave us a entire week's worth of amenities. When I asked if they had diapers back there as well, he said no but went and got the Night Manager. The Night Manager opened up the in-hotel store and got diapers for me. I was amazed. The next morning, Concierge was very helpful in getting me and my family our tickets and permanent hotel key. I love this hotel and will be going back next year or the year after. They have earned both my respect and my loyalty.
In Nov 2009, my family and I went to Disney for a family vacation. Well the flight down was a nightmare (read my Delta review) but I have to say, when I got to Disney, the staff there more than made up for all the pain of the travel.
We arrived by 1:30 am with no luggage and no tolietries. When I mentioned this to the check-in agent, he gave us a entire week's worth of amenities. When I asked if they had diapers back there as well, he said no but went and got the Night Manager. The Night Manager opened up the in-hotel store and got diapers for me. I was amazed. The next morning, Concierge was very helpful in getting me and my family our tickets and permanent hotel key. I love this hotel and will be going back next year or the year after. They have earned both my respect and my loyalty.
Comments:
Posted by trp2hevn on 2010-01-20:
Great review! It's nice to know some employees will make a little extra effort when needed.
Posted by BEJ on 2010-01-20:
Very Nice!!!
Posted by zzrokk on 2010-01-20:
Why couldn't my family's stay at one of the Disney Parks have been this enjoyable?!!!
Signed, Superbowl! *tears*
Signed, Superbowl! *tears*
Posted by PepperElf on 2010-01-20:
the one in japan is awesome too ;-)
Posted by bargod on 2010-01-20:
That's just good customer service.(VH)
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