LINGO Complaint - Cannot Cancel Lingo Account
FAIRFIELD, IOWA -- In October 2009 I switched my phone service to Vonage from Lingo. But Lingo continues to bill me while they are not providing any service to me.
All my attempts to cancel the account with Lingo have failed. The cancel by phone puts me on indefinite hold. An email to customer service regarding this came back saying use the cancel by phone option.
After talking to a friend, who had a similar experience it became obvious that the only way to close the account was to block payments to Lingo from the credit card company.
Now they have sent me a letter regarding credit card charge failure. "Please respond to ensure continued uninterrupted service." I have no clue what service they are providing me. If this is the way to interrupt Lingo "service" then so be it.
Reading all such reports about Lingo, this seems to be the established business practice of Lingo.