United States Postal Service Complaint - Terrible Customer Service
SPARKS, NEVADA -- I went to my local post office today, I stood in line for 1 hour even through there were only 6 people in front of me. This is not the first time, this has been going on for a long time. When I got in line there was 2 windows open and one person checking out. One of the people left and never came back, leaving just one window open. when I left there were 20 or more people in line. The manager was wondering around doing nothing. One time I ask her why she didn't open a window and help customers, her reply was I have never been trained how to do that.
I live in a town of over 500,000 people. All but one post office opens at 8 AM and closes at 5 PM. The office I went to near my home opens at 9 AM and closes at 3:30 PM. People who work have to go to the post office on their lunch hour. Usually only one window is open because the postal employees of course need their lunch.
There is a complete lack of concern for the customers who have to go to a Post Office. To bad if they are late getting back to work, to bad if they have to stand in line for an hour or more. If you say anything the postal employees make jokes about you to other customers. I can see why more and more people are using the post offices less and less. Viva la Email.