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Poway Best Western Complaint - reservations

Review by Anonymous on 2004-09-13
POWAY, CALIFORNIA -- Sent credit card to reserve room for 3 nights, When we arrived In San Diego, We found out We had rooms reserved for us already at another Hotel.

I contacted The Poway Best Western and told them I wanted to cancel, this was about 10;00 a.m., I was Informed I would have to pay for 1 night If I did this, So I said I will stay there 1 night and move to the other Hotel for the next 2 nights, thats when thew Manager said If I stay 1 night , then I would have to go ahead and pay for 3

Obviously I was so Irritated that I left the establishment before I opened up a can of whoop @%%%$## on this guy. This guy was extremely rude.

I will never stay at another Best Western!
Greg Whorton Dardanelle, Arkansas
Comments:2 Replies - Latest reply on 2004-09-17
Posted by kywoman 35 on 2004-09-14:
Best Western is the worst, and they are racist to boot! I paid for a room, called the morning we were leaving to confirm that we had a room, arrived at 2am and was told there were no rooms available for "my kind".
Posted by joebass on 2004-09-17:
Best Western burned our family too. We stayed at a unit in Nevada and they had bogus charges on our final bill. The manager did not even take the time to come out and deal with us when we asked for him. We wrote a letter to the corporation to no avail. First and last time.

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