Wellquest Complaint - O.K. Product But Beware No Warranty
NEW YORK, NEW YORK -- Sonic Oral Hygiene System by Wellquest
This is an oral hygiene system, that has a gum stimulator, proxy brush, tongue cleaner, and electric toothbrush, the one I have is the older model that is listed for around 5.99. It seems to work o. k. but BEWARE when something went wrong there is NO warranty, it's tough luck.
When I had trouble with my Waterpik dental flosser they didn't even need the original to send me a replacement, just the serial number. Conair also stands behind their dental product, the Interplak, you just send the old one back (in CA. they pay postage) and they send you a replacement, they have the BEST customer service, they do whatever it takes to make sure you're satisfied, and I will ALWAYS purchase from them.
Part of one's purchasing decision is how the company's customer service will treat you if something goes wrong, and sorry to say, Wellquest or the company that now services this product, at 1 800 423 4248, fails that task, so although the product is o. k., gave low rating due to lack of warranty. Their website does not work and perhaps falling sales due to their poor customer service may be why.