Gap Adventures Complaint - Nightmare Tour and Terrible Customer Service
TORONTO, ONTARIO -- I had a terrible vacation with Gap Adventures and I feel compelled to share my experience with others so they won't have to go through the stress, disappointment and wasted vacation time and money that I had to go through.
There were several bad experiences during my trip with Gap Adventures, but I will only share a few here.
1. On the way home from dinner one night our tour guide stopped a local boy on the street and purchase illegal drugs.
2. One of my tour-mates lost her iPod and discovered it two days later in our tour guide's backpack.
3. One morning we left at 6am to drive to our next city. At 6:15am we came upon some protesters that were blocking the road. We waited in the car for 15 HOURS for the road to open instead of turning around and driving 15 minutes back to our original town.
Gap Adventures is aware of all of the terrible events that occurred on our tour but was not concerned and still employs the irresponsible tour guide. Overall, a very bad experience, terrible tour guide and apathetic customer service. Definitely go with another tour company!