TD BankNorth Complaint - Poor poor service - first mortgage 50% down
My husband and I are in the process of buying 2 condo units directly across the street from our restaurant in Newburyport Ma. TD was ready willing and able. Being a homeowner for over 30 years, excellant credit,
pay extra on first principal and putting 50% down. After 20 days of loan processing between Maine and Massachusetts TD locations the loan was turned down because the condo assoc. does not according to its attorney fill out bank questionaire's, they knew this on th 7th of Jan and told me on the 15 that all I needed was a letter confirming my child support and the down payment, nothing more was said about the questionaire until the20th. Very dissappointed, branch level untrained, miscommunication between receiving, processing etc. Stay clear of TD Bank. Terrible TErrible service to someone who has done business with them for 15 years.