Express Clothing Complaint - Wool sweaters fall apart prematurely even with appropriate care.
COLUMBUS, OHIO -- I have been a big fan of Express clothing for a while now, however it seems like their sweaters are of very poor quality. I had purchased 3 wool sweaters from Express in the past. I treated the sweaters carefully as I have other wool sweaters but I noticed a hole after the first dry cleaning of one of the sweaters. Initially I thought the error to be the dry cleaners or just a fluke but the same thing has happened with my other two sweaters at different dry cleaning establishments.
by the time I had dry cleaned any of them, the return policy was void. Afterwards, I was stuck trying to find replacement sweaters that fit me just as well.