The Intact Group/Tactical Security Training Complaint - Taking Too Long For Refund
PORTSMOUTH, VIRGINIA -- I gave a 500.00 deposit to Tactical Security Training Group/INTACT - Brian Melchor - for 2 guns for a Christmas Present. We had not gotten the guns by Christmas so we told him we wanted a refund - to this date I have not gotten it. He is saying that he sent them back to the company and they have to restock them etc before the refund can be given. This has now been 6 weeks. I have had a had time getting intouch with this person - leaving phone messages on both his cell and his business phone, I have emailed him on several eail address and the only way I can get a reply is thru a text message and sometimes that takes more then 1 business day. This company has seves churchs in the Hampton Roads area - on one of his web sites he is calls himself "deacon"