Budget Rent-A-Car Complaint - Budget car rental nightmare -- blew a tire, cost a mint
LITTLE ROCK, ARKANSAS -- Budget rents improperly inspected (aside from filthy) and then sticks customers with the repair cost to fix the problem: An hour into my rental of an economy car from Budget, on a clear day on I-40 just east of Little Rock, AR, the car blew a tire. I managed to keep it on the road, but the damage was surprisingly extensive. I had put the rental on a credit card that eventually paid $6K of the $9K Budget insists was the total repair cost (from a blowout, I reiterate). Budget's surly ESL staffers continue to harass me, threatening to ruin my credit rating if I refuse to pay. Even if I had paid for Budget's pricey coverage, Mastercard informs me, I probably wouldn't have been covered, as the daily coverage provided by the rental car company has a high deductible and many items are not covered. I would strongly advise against renting from Avis/Budget (they're linked) based on this very dismal experience -- and all this is aside from the fact the incident made me late for my 30-year HS reunion and caused my cousin to have to drive from Memphis to Forrest City, AR to pick me up. Would NEVER rent from Budget or any of its affiliates again. Clearly, their vehicles are poorly maintained and the fact they would hold the customer liable for $9K for a blowout is, in my view, unscrupulous at best. Renter BEWARE!!!