Wacovia Complaint - We Are Here To Help You, My !@$%^#%^
Banks have come up with a way to make the average joe pay out the nose.
They offer a bull crap service so that you can check your balance thru an automated system. This system however is not accurate, according to several customer service creatures I have spoken to. I use my ck card constantly, that's my bad. Even though items maybe on hold the "available balance" somehow is off? I got some crazy explanation of how items post in $ order not by date? Then I was told some nonsense about gas stations not accurately putting charges through until a later date(even though the automated says it is on hold)? FINALLY, IF THE ACCOUNT SHOW I DO NOT HAVE THE $ TO MAKE A PURCHASE, DECLINE IT! DON'T CHARGE ME 100'S OF DOLLARS IN OVERDRAFT FEES.
I FEEL AS IF I AM GETTING RIPPED OFF, ITS A BANK CARD NOT A LINE OF CREDIT @ $35 PER TRANSACTION. HEY HOW ABOUT REAL CUSTOMER SERVICE FROM YOUR BRANCH MANAGER, MAYBE SOMETHING LIKE, I SEE THAT THERE WAS A PROBLEM WITH ONE OF YOUR RECENT TRANSACTIONS, NOT A BOGUS POST CARD A WEEK AFTER THE CRAP HITS THE FAN. I HAVE BEEN A CUSTOMER WITH Wacovia FOR OVER 10YR. I DO NOT INTEND TO STAY WITH THEM. I CANT AFFORD TO BANK WITH WACOVIA ANY LONGER. WE ALL NEED TO GET BACK TO A SIMPLER WAY OF LIFE...AND STOP LETTING THE PEOPLE WHO HAVE THE $ SCREW US. OH FYI, I HAVE BEEN OUTTA WORK FOR ALMOST A YEAR. I AM A SINGLE MOTHER. I HAVE BEEN HOT FOOTING WITH MY FINANCES AND THAT IS HOW I ACQUIRED THE OVERDRAFT THAT DOMINOED. WHAT THE PEOPLE WHO MAKE THE RULES DONT KNOW OR CARE THAT MY UNEMPLOYMENT $ PAID THEIR FEES, AND DIDN'T FEED MY KID. GOD BLESS AMERICA!