Air New Zealand Complaint - Rough return to London
Traveling with a child we were very grateful to the Kiwi side of this organisation of help and assistance, smiles and kindness every step of the way. Until that is we boarded our last leg of the journey on Air New Zealand from LA to London where we were faced with awful grey and unconfident and unfriendly staff. I sat with my child on my lap when it was obvious to us that there were spare seats that could have helped us and the other passengers by utilizing them. It was a sad end to a great trip.
Glad I didn't bother wasting my time complaining officially as from the other reviews that I have it would seem that it would have been a waste of time. Poor show London, big up the Kiwi's!
More Reviews on Air New Zealand: