Orbitz Informative - Please read this it could help you!!!!!
I am a hotel manager and front desk clerk at a hotel in bandera Texas and every encounter I have ever had with ORBITZ has been bad. they take the info from our customers and charge there credit card and never send us any info so that we can book the reservations. therefore we have to spend hours on the phone w ORBITZ attempting to get there credit card information so that we can book the people in the rooms. ORBITZ has a bad history of not sending conformation numbers to customers or to the hotels etc that there customers are staying at. they also claim to have discounted prices on rooms and every customer has told me what ORBITZ has charged them and it is always at least ten to fifteen dollars more than what we charge here at the front desk or over our personal website if not more. if you wish to have an enjoyable stay and vacation free of hassle and time wasted I strongly encourage you to book through a different travel agency or directly through the hotel you wish to stay at. thank you for your time. I hope your next vacation or trip is very enjoyable.