Radio Shack Complaint - Do not buy compaq laptops from the Radio Shack , they are no good!
WASHINGTON, DISTRICT OF COLUMBIA -- I purchase a Compaq lap top from the Radio Shack on Benning Rd. in Hechinger mall, NE. DC. I had problems with the laptop the first day I hooked it up, the manager said he would get back to me, but he never did. The manager used some kind of tweezers to get my memmory card out of my laptop because there is no way to eject it! I asked for a replacement, and he didn't give me one, when it was still under warranty. I asked for my money back, he said I could not have my money back because I left the box in the store, after purchasing a laptop bag in the store. I payed 150.00 for the repairment plan, sent it away, and now not only did the manager messed up the memmory slot or made it whorst by sticking tweezers in it, but now I get the lap top back from Radio Shack's repair center, and it says the mother board was replaced, but now the screen just goes blank on me! Where do I go from here! I called the store, they put me on hold, and don't come back the phone, the manager is just as unprofessinal as the rest of his staff, these people are quick to get your money, but when something goes wrong with the things you purchase from them, they can't help, PLEASE TELL ME WHAT TO DO FROM HERE! I AM VERY UPSET WITH THE PRODUCT AND THE SERVICE THESE PEOPLE RENDERED!
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