Krystal Cayococo Complaint - Krystal iLaguna Villas And Resort Cayo Coco

Review by raymondturkey on 2010-01-23
CUBA -- My OPINION of our vacation!!!

We stayed at the Krystal Laguna. Reading online that it was kid friendly resort and organized programme we thought it would be great for our honeymoon.
This is only true for children 4 yrs and younger. Not for our boys that were six.
There was no HOT water, the shower was barley warm.

The Buffet restaurants were packed to the point there would be a line up for at least one hour!..and then if you got in, when you did, they would run out of certain foods. You would get picked over left overs.

The Vip or A'lacarte restaurants were same food as the buffet just dressed up.
Several times, my children bit into red raw hamburgers and I didn't' find out until I came back to table after they had 1/2 of it.

There was nothing organized nightly for the children, unless you wanted to sit in a dirty disco room with smoke all around you all closed in.

Our towels would go missing from the pool side, which you are responsible to pay, $25.00 American.

Gratuities were suppose to be included, yet when you didn't tip, they were not polite to you and would even avoid us the next day at the buffet restaurant.
Over all I would give this resort a 2 star rating if that!...and would never recommend to anyone with children!...EVER~!........

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