Priceline.com Complaint - Priceline committed fraud
In January, 2010, my husband and I booked, on Priceline.com, a last minute flight with car rental to LAX, Ca. When we attempted to pick up our rental car, we were told the Priceline rental reservation number was assinged by Priceline to another customer, who had already picked up the car. I contacted Priceline and was told the car was picked up so I am not entitled to a refund, no matter that the car was picked up by someone else, hours before I was scheduled to arrive in Los Angeles. (In fact, I was still in my home state when the car was collected) The car company, Alamo, representatives, have stated that Priceline assigned the reservation number incorrectly so they are at fault, so they will not rectify the situation either. I had to pay full price to rent another car. So, not only did I not receive my car, I paid double to rent directly from anther car company. I'll never use Priceline again.
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