Tropical Floorz - Cocoa FL 32922 Complaint - Avoid this Home Flooring Retailer
COCOA, FLORIDA -- 1) The company lied when quoting the material receive date without notifying or correcting.
2) The company required full payment on the order date even though the material was not a special order.
3) The Install Contractor was sent to measure for material also quoted unrelated and non-flooring work to us and neighbors. He has since disappeared.
4) The material listed on a hand written invoice #1292 was not delivered or received in full.
5) This company initially quoted an inflated restocking charge for refunding, insinuating the manufacturer's requirement. My direct communication with the manufacturer disproved Tropical Floorz allegation.
6) Tropical Floorz has refused any refund. We are stuck with a blotched flooring order that we cannot use.
Avoid this merchant........