evercom correctional billing Complaint - complaint billing
ROCHESTER, MINNESOTA -- I have dealt with evercom on a couple of occassions. I think it unfortunate that when one starts using this company, not by choice, that rules and regulations are not sent to the customer. First there is and $8 fee every time you make a payment by phone. No one bothers to send you and address of the company. Then $4.oo just to connect and 89 cents a minute. Price gauging!! At a time when life is difficult enough you have to pay horribly high prices to try to talk with your family member and then get cut off right in the middle of a conversation. I have dealt with other correctional billing companies that are so much easier and less expensive. This place is taking advantage of people in crisis situations.