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evercom correctional billing Complaint - complaint billing

Review by Anonymous on 2004-09-15
ROCHESTER, MINNESOTA -- I have dealt with evercom on a couple of occassions. I think it unfortunate that when one starts using this company, not by choice, that rules and regulations are not sent to the customer. First there is and $8 fee every time you make a payment by phone. No one bothers to send you and address of the company. Then $4.oo just to connect and 89 cents a minute. Price gauging!! At a time when life is difficult enough you have to pay horribly high prices to try to talk with your family member and then get cut off right in the middle of a conversation. I have dealt with other correctional billing companies that are so much easier and less expensive. This place is taking advantage of people in crisis situations.
Comments:3 Replies - Latest reply on 2004-09-26
Posted by Anonymous on 2004-09-15:
I don't understand complaining about what a prison did with the money you sent.....Are you sure your son couldn't have somehow got his hands on it....can't he call collect......can't you send a one way phone card that only calls your #. Have you gone to the prison and talked to the warden, Maybe your son is calling other people and using up your money. I think the latter is the problem.
Posted by sanford31031 on 2004-09-16:
Maribell is quite entertaining to say the least. She should get the Award for "Most Useless Advice Giver". Check out all the posts she participates in and you will see what I am talking about. Especially the Ebay ones where she posts that she has never used Ebay but goes on to give her useless advice or the AOL one where she says that because her daughter hasn't had the same problem then the poster is a liar. The Ebay is my favorite though!
Posted by Anonymous on 2004-09-26:
Sanford......I have been researching Ebay, because my daughter sells on it........I have talked to other people who sell on it....It is not rocket science.......Well maybe for some people........Why did the poster go in and change the review, first she was complaining about her $ missing, now it is they charge to much.......I was just asking logical question, I do admit logic is lost on most you.......but doesn't it make sense that her son, if she really has one, is making calls to other people on her money...........I would stop calling him, apparently he doesn't care.

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