Whirlpool - Disappointment
Sport Duet Washer - Complaint
TEXAS -- We purchased a Sport Duet Washer/Dryer back in January 2009. Since then I have been utterly disappointed with the washer. It just shake, moves, rattles, and sounds like a jet taking off. Our washer is on the opposite side of the house (@25 feet) and it is like you are in the same room. This can not be good for the house (which is on blocks) and we have had to have it releveled that portion of the house due to the washer. I have had a serviceman out and he replaced all kinds of kits but still the washer is not any better. The serviceman stated he has lots of complaints of the same nature, people who have wood floors, on blocks, or second floor installations. If this was a problem why were we not cautioned about this. Something should have been brought to our attention.
I have called the company and they don't seem really concerned. I can tell you I would never recommend this washer to anyone. Maybe it has some bugs to be worked out with the front load but I am very disappointed.
I would like to hear from the company concerning a recall on this washer. With as many complaints it can not be good for the company and people do talk about this sort of thing. I would like to see if the company would consider working with me on a switch out of machines for a total loader but I can't talk to anyone on the phone.