Internetishop.com Complaint - This company is dishonest with its sales practices - HP CP1700

HP CP1700 - Complaint

Review by mcgyver210 on 2004-09-15

We bought a Brand New printer & rec'd REMANF'D not labeled on outside of box as remanufactured one dated Dec 01 with a remanufactured label on back of printer & also missing 1 cartridge. They argued with us & said it was new. InternetIShop finally said to send everything back (After finishing a time sensitive print job that we bought this printer for in the first place) & they would send out BRAND NEW one with NEW everything. They made US pay to return it when it was their fault (We did this with the understanding they would be sending a complete brand new printer in new box). This is Fraud in my opinion sending remanufactured in place of new & they should have taken care of it & pd for return ship. He said to take the print heads/cartridges out & package it they way it came (we had set it up before noticing the sticker on the back). We get the SAME box/opened print heads/cartridges & an OLDER printer dated Sep 01. They refuse to take care of this without us being out more money sending stuff back again.

They refuse to send us a Brand New one & hung up on me after arguing (No Yelling at all). We only wanted what we bought-NEW & even done what they asked us to do in the first place to send it back & also paid to return it when they should have.