AmeriGas Complaint - Totally unbelievable price gouging. Should be criminal!
Resolution Update on 01/25/2010:
After making it clear I would not pay $4.72/gallon, they offered me $2.91/gallon locked in until next June. Apparantly in summer they always send out offers to lock in rates, but with all the junk mail I get, I didn't see it.
Anyway, I am pleased with the offered rate. Nonetheless, I am still somewhat turned off by the fact they would try to bill for $4.72 at all since that is so far above the market rate. But, in the end I am OK with the new rate and it is only fair I update this complaint.
123 E THIRD AVE, RANSON, WEST VIRGINIA -- 231 gallons propane delivered on 01/18/10. Got the bill today. Before taxes.. $4.72 gallon. Yes, you read that right shoppers.. almost $5/gallons BEFORE TAXES.
How does that compare regionally? The US Department of Energy (yeah, they should know huh) reports residential propane prices for 01/18/10 regionally at $3.28/gallon. I live in eastern WV bordered closely by MD, VA, and PA. More specifically, USDOE reports this same week MD - $3.11/gallon, VA - $3.08/gallon and PA - $3.37/gallon. No report for WV So why $1.50+ gallon HIGHER??? All I can figure is because I lease their tank and they think they have me over a barrel. Bzzzzt! Wrong. I just told them to come suck it out and I will use the heat pump rest of winter, then when the remaining gas I already paid for is gone they can come dig the tank up.
So, unless you like that warm fuzzy feeling of being raped... DO NOT BECOME AN AMERIGAS COSTUMER!!!