Transmission King, Loganville, GA Complaint - Transmission Repair
LOGANVILLE, GEORGIA -- Look at my review on Yahoo review for this company ****
Original quote $1990. They called me at work complaining needing $400.00 more to rush a part in so they could get my car rebuilt and off their lift. The technician kept calling me at work. I never authorized them to call me at work. I never gave them my work number. I told them to stop calling me at work they were upsetting me. Got in a big yelling fight (at my job) with the owner on my cell phone. I have a mitrol valve prolaps. I started to get chest pains in the yelling match with the owner. We agreed to split the difference $400.00. When the technician gave quote on rebuild - he did not get time frame on parts availability which I thought was really unusual. Total transmission rebuild came to $2200.00. Virtually NO WARRANTY. I questioned. No financing options, I asked. The technician said I could go to the Title Pawn place to get money against my car. But he recommended against it. The technician told me I would have a warranty of 1 year at time of my approval of rebuild. The owner told me 6 months after rebuild was done. When I got the receipt it was 6 months on parts only - no electronics (no labor). The first and second gear jump on the rebuild. I can't take it back because I don't have more money to rebuild (not with them). 09/2009. The manager dropped me off at my house at time of my initial check transmission request. The manager delivered my car with rebuilt transmission to my house. It bothers me that I virtually don't have any warranty. I don't want to get into another yelling match with The Manager. I got receipt of transmission rebuild showing only 6 months on parts only (no labor, no electronics) after the manager went to my Wachovia bank and cashed my check and dropped off my car.
I took my car into another transmission facility. They noted the issue I was having with the jumping gears as "not a normal sound/jump" but I need more money to work on the transmission. This other company looked at my receipt and could not answer his questions as to all that was rebuilt, replaced on my transmission by the writing on the receipt from Transmission King. I filed a BBB complaint. I had researched this company (Transmission King) with the BBB before I went there for a quote. There was only 1 other issue that was resolved back in 2006.
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