The Home Depot Complaint - Poor Stove Countertop Install
NORWALK, CONNECTICUT -- I am a carpenter.30 years in the trade. My brothers friend needed countertop and new stove. So Home Depot sent "measure man" for a fee. Friend picked out color countertop backsplash etc. All material arrives install was done. Well I finally got to see the kitchen and boy the Home Depot crew did a lousy job. Due to improper install of stove and dishwasher the appliances had a short life span. The homeowner slammed doors shut as to make appliance work. In doing so stove limit switch got jammed and needs replacing. Home Depot never anchored the stove properly into the countertop and adjacent cabinets. Stove basically hangs on countertop. Very loose.
Very poorly done.
The dishwasher (under counter type) was never anchored to countertop or leveled correctly. Hence again unit moves in /out under countertop. Homeowner slams door to make it shut and start cycle. As unit slides around the cycle sometimes doesn't complete due to leveling issues.
As I got into repairing these issues I found no cleats on wall for countertop (ends) to rest on. they left it hanging there no support. Never leveled it. Sink install a mess..no caulk on rim never installed clamps in front to hold down sink..The backslash came loose on the ends and now appears they used latex caulk instead of glue to affix to wall. All I can state is it took 500.00 in material 1 week of my timeto correct all defects. Homeowner paid good money for this work..So people be aware that sub-contractors they hire are sub-standard at best..I also can say to folk whom I am asked for estimates designs etc. to visit this site prior to calling Home Depot for an estimate especially the installation portion.
I seem to end up with more work ..People sick and tired of Home Depots bait switch tactics..poor workmanship..and finally the manner in which the trademans whom work for them..they are forced to write very high estimates with extra materials to bump up the bill..Home Depot pays them fixed rate..
So take it from an old pro....Go to Home Depot as a last resort..Hire a local tradesman, usually whom repeat business and customer satifaction are important factors in future work...
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