[X]
Write ReviewJump to 
King Of Swords Complaint - Order & Refund
Complaint
PRINCETON, KENTUCKY -- December 1, 2009 I ordered a sword for 49.99 for my daughter for Christmas
at King Of Swords. I ask them before I Ordered it if it would be at my home in time for Christmas, they said yes because it is in stock so we waited & waited and Christmas went by still no sword. So I called and E-mailed them to many times to even count I Kept every e-mail they sent me witch was 2 I had to keep on e-mailing them just to get them to e-mail me back after 2 weeks, on the e-mail they said I would have to wait for sometime to get my sword because they were backup in customs still so they ask me if I wanted to keep my Order or get a refund I told them I wanted a refund and I want them Money back in my Bank before the next week....
Still no money back in Bank, it this his been since December 1,2009.Order# for refund 131404 I will not wait another week for refund I will have something done about it.
Mary Waldrum
at King Of Swords. I ask them before I Ordered it if it would be at my home in time for Christmas, they said yes because it is in stock so we waited & waited and Christmas went by still no sword. So I called and E-mailed them to many times to even count I Kept every e-mail they sent me witch was 2 I had to keep on e-mailing them just to get them to e-mail me back after 2 weeks, on the e-mail they said I would have to wait for sometime to get my sword because they were backup in customs still so they ask me if I wanted to keep my Order or get a refund I told them I wanted a refund and I want them Money back in my Bank before the next week....
Still no money back in Bank, it this his been since December 1,2009.Order# for refund 131404 I will not wait another week for refund I will have something done about it.
Mary Waldrum
Comments:
Posted by Anonymous on 2010-01-26:
Might need to dispute the charge, with your bank, if they aren't going to do anything on their end.
Posted by goduke on 2010-01-26:
It's god's way of telling you ordering swords for your kids is a bad idea.
Posted by Hugh_Jorgen on 2010-01-26:
I think they need to be demoted to Prince of Swords until they get this resolved!
Posted by Anonymous on 2010-01-26:
Agreed.
Posted by Anonymous on 2010-01-26:
Are you certain this sword is importable? It is very possible it was confiscated at the border by US customs.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!