AAA Complaint - AAA Cheated Shop & My Customer
HOUSTON, TEXAS -- I have a Mercedes that was involved in a somewhat minor traffic accident. The appraiser at AAA had already written the car up when I received the vehicle. I immediately noticed problems with the vehicle and requested a supplemental. Approximately 2 weeks later, the supplemental was approved.
I am trying to finish the work on the vehicle and had to submit another supplemental to correct parts from the original estimate that were erroneous. I am being told that the rental car will not be extended and I or my customer will have to pay for AAA'S mistake.
Be careful when dealing with the low-balling insurance company. They have a direct obligation to restore your vehicle to the condition it was in prior to the accident. This is why they try so hard to get you to go to their repair facility. This benefits AAA, not the customer.