Warnock Lexus Complaint - Warnock Lexus - Auto service

Review by Sivinlaw on 2010-01-27
WHIPPANY, NEW JERSEY -- I've been a licensed driver, and have owned cars, for over 25 years, and have never had as bad an experience as I've had with Warnock Lexus. The salesman was a real charmer, but after he closed the deal and turned us over to the service department, the nightmare began. We had recurrent, seemingly inexplicable problems with the wheels and tires; they kept "breaking" for no apparent reason. Got to he point that we could barely drive the car without another tire or wheel breaking.

Warnock refused to acknowledge that the car was defective, and they were unable (or unwilling) to ascertain the cause of the chronic problems. I also found them to be very rude and unnecessarily confrontational.

Never again!
Comments:2 Replies - Latest reply on 2011-06-06
Posted by redmx3racer on 2010-01-28:
Well getting better with the details but still not enough for anyone to really know what the problem is. Trying again tomorrow maybe? 3rd times the charm and all that?

Posted by lxowner on 2011-06-06:
you must have hit road debris or pothole. wheels and tire don't just 'break'

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