Warnock Lexus Complaint - Warnock Lexus - Auto service
WHIPPANY, NEW JERSEY -- I've been a licensed driver, and have owned cars, for over 25 years, and have never had as bad an experience as I've had with Warnock Lexus. The salesman was a real charmer, but after he closed the deal and turned us over to the service department, the nightmare began. We had recurrent, seemingly inexplicable problems with the wheels and tires; they kept "breaking" for no apparent reason. Got to he point that we could barely drive the car without another tire or wheel breaking.
Warnock refused to acknowledge that the car was defective, and they were unable (or unwilling) to ascertain the cause of the chronic problems. I also found them to be very rude and unnecessarily confrontational.