TracFone Complaint - Terrible service with my Tracfones
Nice to know I'm not alone with Tracfone problems! Since Jan 11,2010 I've spent a total of 8 hours + on the phone (Skype) with Tracfone trying to get my two phones to work. We are in the USA for 3 months and I wanted local cells, especially to send and receive Canadian calls. My experience is just like many others on this forum; multiple calls to Tracfone with no results, on hold for 50 to 90 minutes, cut off or hang ups, unintelligible English, Tracfone numbers that won't work (Please call back later!) and having to repeat again and again the serial numbers and problems.
On the other hand, my sister in the USA has had a Tracfone for 2 years and is quite satisfied. She can call Canada with no problems, can make calls within Canada when visiting, and has never lost any minutes. Why I have a problem is beyond me, and apparently well beyond Tracfone. What a miserable company.