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Wells Fargo Complaint - Loan Modification - Wells Fargo

Review by bagram on 2010-01-28
I applied for Wells Fargo loan modification and after they wasted my eight months I got sorry from them and that is all.

I sent faxes and made a thousand calls, spent about five hundred bucks and what I got "i just wasted my time" because they don't have someone who knows how to serve and how to deal with the customer. Each time I called the loan modification department told me that "we go what we needed from you and your file is current so far" I call back after a week and someone else tells me oh your file has been draft because of not providing enough information, so I don't know what to say......

So if you really want to waste your time and money then apply for Wells Fargo loan modification. And if don't have a loan or any other account with then please don't make that mistake.
Comments:2 Replies - Latest reply on 2010-01-28
Posted by MDSasquatch on 2010-01-28:
You called them 4 times a day, every day for 8 months?
Posted by RestaurantGuy on 2010-01-28:
They do not have to give you a modification on your loan. You took out the mortgage and agreed to the terms. If they choose to give you one great but you are not entitled to one

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