EZ Car rental Complaint - EZ Car Rental is anything but easy

Review by brummersted on 2010-01-28
ORLANDO, FLORIDA -- What a nightmare. Rented a car at Orlando Airport. Website showed brand new cars and gave you a choice of car you wanted. None of those cars available when we got there. I went through three cars and then went to Avis. The first car was a 2008 Suzuki Reno. Never heard of it. Filthy dirty inside. Air tire pressure gauge illuminated on dash so we went back. Employee circles car and claims tires look okay to her. Got a second car. Same exact model, but clean inside this time. Front end shook. Air bag light illuminated as not working. Car made grinding sounds around corners. Returned again, and was promised a brand new 2010 car for my trouble. Got a 2008 Nissan, again dirty inside. Warning light on dash illuminated. Also, no windshield wiper fluid. Employee kindly poured his Dasani water bottle he was drinking into the radiator and announced the problem solved. Again took off to the highway, only to discover the transmission doesn't shift. Engine is screaming, I am screaming. Back I went. Got a full refund. Went to Avis. Got a brand new Pontiac G6 with 4,000 miles on it. Was worth the extra money. I wasted several hours and caused myself more stress than I needed. Shoddy company. They don't maintain their cars. Cars are not mechanically sound. Renter beware.

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