Diamonds International Complaint - Overcharge with no refunds. - Purchase of Watch
Purchase of Watch - Complaint
NASSAU, BAHAMAS -- I purchased a watch for my husband at the Diamond's International in Nassau, Bahamas. I was not looking for an expensive piece and found an ESQ watch (by Movado) for $195.00. The sales manager offered me the watch for $130.00. Upon getting home and doing an internet search for the watch, I discovered the watch listed on several sites for $90.00. After contacting DI, they said they will not price match...they will only give me a better price if the price listed on their own website is cheaper than what I spent. Unfortunately, the watch I purchase isn't even offered through their website. After many e-mails and no compensation for my troubles, DI asked for my personal information (address, phone number, etc.). DI wanted this information in case I ever contact them again. I told DI that I would not share my personal information with them since I feel "taken" by my shopping experience with them...and I don't plan to purchase from them ever again. From reading the other messages on this site, it appears there's a theme - - DI is not to be trusted and rips off their customers. While this was just a small purchase, they'll never receive any more of my business. Buyer beware!