Total Protect Home Warranty Complaint - Do Not Sign Up For - Home Warranty

Complaint

Review by chowchow on 2010-01-30

STAY AWAY...Do Not Buy Home Warranty Home Insurance from Total Protect, it is NOT worth its weight in paper. I paid for it for over 2 years and had a furnace problem 12/2 and they came but then when I had a furnace problem on 12/25 they didn't come because the 2nd furnace was not covered under "heating system", I would have to pay extra for the 2nd furnace to be covered, talk about being blind sided, who knew that when you insure your heating system that you must indicate System 1 & System 2, definitely not part of the sign up discussion!! It's like buying a set of 4 tires and finding out that only the right front is covered under the warranty. Definitely makes no sense that someone would cover only 1 furnace on their heating system, a heating system is a heating system!!!

Comments (4)

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Comments:

Posted by NanS123 on 2010-01-30:

They really suck, to be even slightly polite about them. I'm waiting for a class action law suit against them.

Posted by ProConsumer on 2010-01-30:

Why are you waiting Nans? Contact a lawyer and initiate the class action suit on your own. Get the ball rolling and help the countless others who believe they have been wronged by this company.

Posted by NanS123 on 2010-01-30:

That, is a high possibility

Posted by 410clover on 2010-01-31:

I was told by A Total Protect agent that I could use the Tech I wanted to, as long as the tech was certified??