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US Department of State Complaint - If You Think You Sent All The Information Needed To Obtain Your Passport, Think Again

Review by 109358 on 2010-01-30
Back at the beginning of January, I was looking at some cruises that I was thinking about going on in the next few months. That being said, I looked online on how to obtain my passport card so I can go on a cruise. All you need is a passport card to travel by land or sea between the US, Canada, Mexico, and the Carribean. I figured this is all I would need. I looked online and read on what I needed to apply.

I went to my local post office with all the documentation needed and filled out, along with my original birth certificate. The postal official knew what she was doing since she said shes done more than 1000 of these things. She took my picture, reviewed what I filled out, I paid her the 60 bucks, and she said I should have it between 4-6 weeks.

Well today, I open my mailbox and theres a envelope from the Dept of state. I was so excited and shocked how quickly it came. I rush inside and open the envelope and my heart was broken.

Apparently they need ADDITIONAL information from me. ARE YOU FREAKIN KIDDING ME!? They want me to send them 5 extra pieces of identification including my drivers license (Mind you I sent them a photocopy of that the first time) as well as other forms of identification. I also have to send them my places of employment? WTF DO THEY NEED THAT FOR? They want me to send them the names of every family member known to me, as well as every single address I've lived at. Ugh......

Its really aggravating. Why didn't they just ask for all of this information the first time and why the heck do I have to do this? So much for going on a cruise in the next few weeks.......
Comments:12 Replies - Latest reply on 2010-02-01
Posted by Anonymous on 2010-01-30:
I'm surprised they didn't make u do biometrics also.
Posted by Ben There on 2010-01-30:
Wow, that is weird. Normally you just need to provide one of 5 forms of ID. Do you happen to have an out of state driver's license?

http://travel.state.gov/passport/get/first/first_830.html
Posted by Anonymous on 2010-01-30:
Yeah seriously. I was almost tempted in purchasing a cruise on priceline for the end of February since I figured Id get the passport by then. Im just so glad I decided not to.
Posted by Anonymous on 2010-01-30:
I dont have an out of state DL. I live in SC and gave them a SC drivers license. I have an old PA drivers license still thats not valid any more. I also sent them my birth certificate. I hope they dont end up losing that!
Posted by Anonymous on 2010-01-30:
I'm confused as to why you would need to provide all of that ID. I got my passport in 2007 to take a cruise.

Tennboy, I hope you find out why this is being such a pita.

Posted by Ben There on 2010-01-30:
Maybe Lou Dobbs got a new job in the passport office. Are you sure you were not born in Kenya?
Posted by Nohandle on 2010-01-30:
I honestly don't remember what all I had to provide for my first passport except a certified copy of my birth certificate and answering a boatload of questions. I don't recall sending copies of anything else. I've made darn certain I got one renewed before the previous one expired. For an example, who wants to look up birth and death dates of his parents and their birthplaces? Renewal is a breeze, or it was a year ago when I renewed my last one. It appears times have really changed. Oh my. I'd hate to apply for one the first time if this is how it is.
Posted by Anonymous on 2010-01-30:
Yeah thats all they told me I needed to submit. Maybe I'm the luck one in a thousand that gets pulled out to be audited or something......Yeah lucky me.
Posted by let me see? on 2010-01-31:
Something is fishy here. Did you say post office person took your picture? The post office does not take passport picture. You must bring in a picture of certain size, background etc. They do not require all the IDs this person is stating they asked for. If the post office person has done 1000;s of passport requests, why did they miss all the information on this person's?
Posted by Ytropious on 2010-01-31:
That sounds horrible Tenn. Do you have a common name or something? Maybe you're like that little boy on the no fly list who shares a name with a suspected terrorist. It sounds like they're hassling you over something stupid like that.
Posted by voiceoff on 2010-02-01:
It Does seem that your name or something has roused their suspicion
Posted by PepperElf on 2010-02-01:
sounds a bit like when I got my New York Enhanced driver's license, since it's good for travel between the US & Canada.

They had a really long list of what forms of ID you needed to bring.

I ended up having to show them...
- driver's license
- W2 (since I didn't have my SSN replacement card yet & they wouldn't accept the receipt)
- postmarked mail from my address,
- my lease agreement
- birth certificate
- a utility bill

can't remember if I had to show more than that. But I imagine a passport would be just as difficult.

my boyfriend went through a similar process when he got his new texas driver's license
the scary thing is that they required *less* forms of ID from non-citizens. so if he hadn't been an american citizen it would have been easier to get his ID. O_o

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