HOTMOVIESALE.COM Complaint - Fraudulent Billing
Sometime in October 2009, I ordered for Michael Jackson and 2live Crews DVD and was told it was out of stock by email( One or more of the items you have ordered are not currently available.
We will do our best to ship the ordered item(s) to you as soon as possible.
You will be notified by email when the item(s) ship.
Item(s) to be sent later:
Item Description: 2 Live Crew-greatest Hits Video (DVD)
Item Number: KCH DLJR5D
Then in December I saw a bill on my Visa debit card so I thought this company has finally found my DVD and will soon ship it to me. I have already received the other copies which I paid for but as I am writing now, I have yet to receive that very DVD and I just saw this charge again on my card and I decided to find out about the company. Here and behold, people are already complaining about this company. I am someone who do not try any membership service either online or by mail, never. I made that decision over 10 years ago and I have never tried any membership service since then. They must have a fraudulent way of signing me up because I simply do not sign up for trial nothing. This is simple fraud.
I just spoke with someone in their customer service department and I was told that the membership has been cancelled and a refund will follow in 5 to 7 business days.