Delta Airlines Complaint - Delta does not care about Military
NORFOLK, VIRGINIA -- Delta nickel and dimes you to death. I was on military travel and I had to change the date of travel which caused me to have a over $200 change fee due to it not being booked through SATO. Then they charge me a baggage fee because I did not have my orders with me and then they said my bag was overweight and I had to take 10 pounds out. So I'm taking out my uniforms and under wear in line and have to stick them in my carry-on backpack as they bickered about my still being over a pound or two. People in line were disgusted also. At the beginning of the trip the agent immediately attended to people of like race and made me wait while the entire plane boarded and I had no room overhead for my now stuffed backpack and then stuck me in a middle seat which does not suffice even for small people.
I am a active reservist who has to pay for my flight on some occasions to serve. I have over 100K skymiles. When I fly other airlines I just show my military ID and they do not charge me a baggage fee and Southwest never charges. Never again will I fly Delta and I will take every opportunity to make sure my fellow service members know as well as others.