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evercom correctional billing Complaint - calling after making payment

Review by lady di on 2004-09-20
ATHENS, GEORGIA -- WHY DO I HAVE TO CALL TO REPORT A PAYMENT AFTER YOU HAVE PAID IT AT THE AGENCY FOR BELLSOUTH AND WHY DON'T YOU GET A CALL TO LET YOU KNOW THAT THEY HAVE PUT THE BLOCK BACK ON ESPECIALLY IF YOU HAVE NOT WENT OVER YOUR LIMIT. TWICE I HAVE MADE PAYMENTS AND DID NOT KNOW THAT THE BLOCK WAS BACK ON THE PHONE UNTIL I CALL TO GIVE THE RECEIPT NUMBER ON THE PAYMENT. IF WE CAN CALL TO REPORT A PAYMENT I FEEL WE DESERVE THE SAME RESPECT AS TO SOMEONE CALLING AND LETTING US KNOW WHEN WE SHOULD MAKE A PAYMENT TO PREVENT A BLOCK BEING PUT BACK ON THE LINE.
Comments:1 Replies - Latest reply on 2005-02-11
Posted by badbuzz on 2005-02-11:
the reason you have to call and report your payment is beacuse your phone company is too lazy too do so for you so if you hasve a problem talk too your phone company

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