National Moving Express Complaint - Please stay away! - Moving Company

Review by Rachelwilson1 on 2010-01-31
ST.PETERSBURG, FLORIDA -- I hope that this review will save someone from having the heart ache of dealing with this horrible excuse for a company. I can't imagine a worse experience than the one I had with this company. This is one of those moving companies that bids low and then holds all of your personal belongings hostage. They will charge you for the space that they neatly and securely pack your items into, but then cram all of your belongings into another truck (they don't share this with you). After over a month of phone calls, messages, threats from our attorney, our personal items finally showed up. Well, at least some of our belongings did. Every dish, glass, breakable was smashed, some into a fine powder form. We asked for their insurance information in the end, to file a claim and they refused to provide it. We pursued with a lawsuit, which we won. They made one of the payments of $500 to us and then stopped. Because we had to replace all of our personal belongings (those that we could replace) we could not afford to pursue them any further and they essential got away with what they did to us. Please, I beg you, save yourself and select a reputable moving company. Even if the initial cost is higher, you will save yourself so much in the end.
Comments:2 Replies - Latest reply on 2010-02-01
Posted by Alain on 2010-02-01:
Sometimes the lowest bidder isn't such a good idea. Hope things go better for you in the future.
Posted by bcd on 2010-02-01:
You fell victim to an old scam. Always get a written quote from a moving company.

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