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Read Comments (8)
Searsfeedback.com Complaint - Searsfeedback.com
I also tried to do a survey on Searsfeedback.com and could not find the site anywhere. I guess it's Sears way of pretending to care about customer opinions.
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8 Replies -
Posted by Ytropious on 2010-01-31:
There you go...took 2 seconds google searching "sears feedback".
Posted by Alain on 2010-02-01:
I just typed 'searsfeedback.com' and the site came up with no problem.
Posted by Anonymous on 2010-02-01:
Could be a hiccup in the system. Could be issues with the OP's internet. Could be misspelling of the words.
I didn't google search it, but put in the address supplied by the OP. It changed to what Ytr posted. Works just fine.
Posted by SearsCare on 2010-02-02:
We are sorry to hear about the problems that you have experienced with locating the Sears survey. We appreciate the fact that you want to take the time out of you day to let us know how your service went. My name is David and I work for the Sears Cares Executive Team and we are here for assistance. At your convenience please contact my office via email at email@example.com with any questions or concerns you may have. Please provide us a contact number and a brief description of your service and we will call you at your convenience. In addition, include your screen name (Pink72) in the email so we can reference to your case.
Senior Case Manager
Posted by Rochelle Homa on 2011-05-22:
I was shopping today, i purchased 2 XLT mens tees they came 8.99, so i told them they were on sale for 7.99. they credited me the difference, but now to my knowledge, there is a tag that was folded, it said 6.98, so i need the difference again, they said they went up, but it was marked, so should`t i get the price that is the cheapest? So sears owe`s me 2 dollars more! It`s not worth the trip back for the 2 dollars, cause of gas prices, so i would like the difference. Thank-you!
Rochelle Homa, 747Macdonaldton Rd. Berlin, Pa. 15530
Posted by Carol Lou on 2012-10-25:
I couldn't find the website. Is this intentional?
Posted by candy bera on 2013-08-03:
ordered parts online sears wrong ones delivered tried 5 times disconnected a couple times called greenbay partsdirect corey had taken care of things in mins. then went 2 sears in Appleton 4parts helped me fast then paid sears bill then pd. 4 parts took 10 if not more 4 her 2 go get receipt comes back had to do all over again labtop down why she didn't use register 2 begin with ring me up again very upset w sears online and store service today ready 2 drop them
Posted by SearsCare on 2013-08-03:
I came across your post today and wanted to reach out to you to offer our assistance. My name is Liz and I am a member of the Sears Social Media Support team. We are truly sorry for the level of customer service you have received. We do our best to make every service interaction both positive and memorable for our customers, and we do apologize for falling short of that mark in this instance. If you would allow us the opportunity, we would very much like to connect you with a dedicated case manager to further discuss your experience. At your convenience, please send the following information – contact #, screen name (candy bera), phone # used at time of purchase to firstname.lastname@example.org. Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.
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