Allstate Insurance Complaint - Insurance fraud - auto insurance
My claim was filed on 10-17-09 and I am now going to a 3rd party to appraise my truck They won't do agree on anything to get my truck fixed.
When I Filed my claim on 10-17 I went to have my truck appraised and they told me they could not properly estimate the damage to the truck because it was to old and to take it to a paint shop and have it estimated. I have a 63 ford F100 unibody that has been restored with a new paint job only on the truck six months when it was vandalized and keyed the entire way around the truck. I then took the truck for the damage to be estimated and the business estimated the damage and repairs at $7600. My agent then told me this was not reasonable and I would have to take it to the original person that painted it. According to Tx state law an insurance company cannot tell a customer where to take their vehicle to get it fixed. She then called my body shop and told them their services were not needed and that I was going to take it back to the guy that painted it the first time, with out even talking to me. After fighting them on this and telling them I would take my truck to this body shop and not the one they were trying to force me into they set me up with another agent to do another appraisal. Allstates appraiser did not look at the truck for more that a couple of minutes and did not take into account anything that had been done to the truck. I had a new paint job new apolstry new stereo system and many other new parts. I have since had two other appraisers look at the truck and they estimated it at around $15000.
Her estimate had my truck at around $5000 there is no reason for there to be this much difference. She then went on to tell me my truck was going to be totaled out and that I was to drop it off at an auction warehouse. This truck means a lot to me and I want it fixed. I have comprehensive full coverage just in case something like this happens. I chose to fight them on this and take it to a third party according to Allstates terms and conditions. I have my appraisers and Allstate hired their own and both sides have to choose a third party mediator. My side requested a county judge and Allstates refused they would not allow a judge as the third party. They gave my side a list of 3rd party people to choose from. I don't understand why both sides could not agree on a county judge except for the fact that they want to use someone that they know will side with them. Judges have to and are sworn to uphold the law.
I have called Allstate again issuing complaints because of this and the have told me they cannot contact their appraiser and I cannot do anything about it because when they start a third party both sides are left out. They are not doing anything to resolve this and have now told me I cannot either. I just want my truck fixed and repaired properly