All Seasons Home Remodeling Complaint - Roof Repair
NEWARK, NEW JERSEY -- All Seasons Home Remodeling changed our roof on November 21 2009. They started the job around 8.30 and and got done near 6.30pm. It was dark when they finished. The following day I did a walk around and found some areas that I was not happy with. I called and spoke to [snip] he promised they will come by and look at the roof to see my areas of concern. A few days after he came by and repaired one area. On January 1st 2010 after a heavy snow storm the roof began to leak. I observed the sheet rock in the living room showing water marks. I made several calls to the company and was told that Mr [snip] was away. I was told that they had other jobs and will have to wait till he comes back. After a few more days I called and was informed that they will call me to set a date to come by and check the leaking roof.
Today is February 1st 2010 and they have not returned a call. The job was guaranteed for 7 years and after 7 weeks the roof is leaking. In addition they are not responding to my calls or problem. they have been paid in full.