Abercrombie & Fitch Complaint - Poor return policy/bad product
WHITEHALL, PENNSYLVANIA -- My 12 year old grand daughter got a A&F gift card at xmas, 3 weeks ago she bought 3 long sleeve t shirts at A/F, yesterday I noticed a hole around the neck binding and on checking futher there wrer several small holes beginning plus the stitching is unraveling. Of coarse she can't find the receipt, I called the store explained the dilemma and asked the Manager if he could replace it and was told I needed the receipt, or tag and I said he could probably use the skew # from the replacement since we would get the same shirt. A flat out no and maybe it was ripped by a friend pulling on it!!!. Next I called OHIO C/Service and was told they will not override a managers decision. I told her every store I have ever dealt with will give you a store credit and if no receipt at least the sale price, her answer thats them not A/F. First and last time customer there also Hollister is part of A/Fso watch where you shop.
The Store is located in The Lehigh Valley Mall in Whitheall pa. The product was made in Peru so please check all the neck' and seam stitching if you do buy b from A/F