GC Services Complaint - Violation of "FDCPA"
HOUSTON, TEXAS -- WHO IS REALLY RELIABLE HERE!! Government needs to check on agancies like this!
This company GC Services Limited Partnership Collection Agancy Division
6330 Gulfton, Houston, TX 77081
Citi Bank Sells our consumer information to this company once a card has been closed. The GC Services then takes that info uses it to obtain other info for there own collection purposes, like calling relatives and asking info they already know. They will say CITI BANK gave them the info which again is not true at all, even though Sears company & CITI Bank says they have nothing to do with the account anymore and it belongs to GC Services, they should not allow the company any other peoples information never to sell anything to this GC Services company again why would you after they accuses Sears or CITI bank of something they have not even done. This company says they got personal information provided to them by CITI Bank Citi bank denied that fact, these GC Services are cold hearted ppl that will act like they have a right to have your info DON'T GIVE IT TO THEM! They have called our family and left messages with them to give to us, even though we have spoken to them 3 days prior & updated our information. When asked what the purpose for the call to our parents was they responded with "for location purposes" which like I said we already updated out info with them 3 days before they called our family. I even told [snip] extension I will keep private, I let her know I had not received the paper from GC SERVICES yet to verify they have my account. And that as soon as I do we could discuss further payment plans, I did not even get that written letter before she already called our family. No reason for that call to be made when they had our current address our current phone number and all info they needed to contact us. Very rude company, [snip] transferred me over to her supervisor [snip], which did not answer any of my questions and I started recording the conversation, they assured me all they "FDCPA" laws were being followed, but I assure you they are not. There is no reason for these ppl to harass us, do internet searches they need to be honest if/when they do. I encourage everyone to record any conversation you may have with this company, (letting them know of course).
But also please let CITI bank know what kind of ppl they are selling our information to, crooked ppl even if they (Sears- Citi Bank) don't have control any, more they did before they handed it over to these collection agency. PLEASE HELP OUR FELLOW MAN LET OTHER KNOW please thank you