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Discountbooksale.com Complaint - Discount Book Scam - Discount Books

Review by chatty cathy2 on 2010-02-01
BOCA RATON, FLORIDA -- I ordered a book from this site and was charged $4.63 for my order. The following day I noticed my account had also been charged an additional $9.95. When I finally connected with someone by telephone they told me it was a charge for membership in BestBrandValues? - something I did NOT sign up for. Buyer BEWARE!
Comments:4 Replies - Latest reply on 2010-02-02
Posted by Anonymous on 2010-02-01:
These types of membership scams seem to be surfacing here more and more.
Posted by bunnyhead on 2010-02-01:
I agree Tenn...people need to read everything very carefully before they buy something. There is usually a little box that is checked which signs people up for this stuff on the checkout page.
Posted by Anonymous on 2010-02-01:
Yup, check all the little boxes and UNcheck what you do not want or understand. Assuming that is the case here, that is become too common. You can't just order something any more; you have to watch out for what they are trying to sign you up for as well.
Posted by Anonymous on 2010-02-02:
Taken from the site:

"To cancel your BestBrandValues membership, simply log in to your BestBrandValues account and click on the ‘Cancel Membership’ menu tab. Complete the form and then be sure to click the ‘Cancel Membership’ button. You can also call BestBrandValues to cancel anytime by calling toll-free 1-866-529-3413.

If you choose to discontinue, simply call to cancel and you'll no longer be charged the monthly fee. There is no obligation to continue."

Went through the process like I was going to buy a book... and like hotmoviesales.com; they offer special shipping, all you have to do is click on "sign me up"... which, in turn, signs you up for the membership. You have the option of clicking "no thanks, take me to the checkout page."

The terms of offer are right under there, in font easy to read.

"†Terms of Offer:
Your satisfaction is always important to us. You can take immediate advantage of big discounts with the BestBrandValues service as described on this site for only a $9.95 monthly membership fee, billed to the credit card or debit card you provide today. Your membership will be automatically renewed monthly at the then-current monthly fee, billed to the credit or debit card you authorize. If you choose to discontinue, simply call us 24/7 toll-free at 1-866-529-3413 to cancel, no questions asked. There is no obligation to continue."




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