Sears Complaint - Agitating Agitator - Kenmore washer 41797862791
The agitator on this washer is poorly designed. It has 3 fins at the bottom. There is about 1cm of space between the distal portion of each fin and the base of the agitator. The space is lessened gradually as it runs alongside the bottom of each fin and towards the middle of the agitator. At the "end" of the groove, there is a little extra rounded space. One might think from looking at this design that it was purposely invented to ruin clothing. I have had many, many tank tops straps, long-sleeve shirts sleeves, and ties/loops of my clothing, caught on these fins. As if being caught and violently swished around, isn't bad enough, anything caught is subjected to being wound tightly around the agitator during the spin cycle. I have had to free many, many items from this trap and some did not "make it". I have removed shirts who's sleeve cuff got wedged under the fin resulting in a torturous stretching of the one sleeve. Often times it causes ripping, but in some cases the only result is severe stretching (ie a shirt with one orangutan-length arm and one human-length arm). In any case, the design is just plain stupid. If water resistance needed to be reduced, they could have made holes in attached fins. If the fins are designed to sway in the water (they don't appear to do this but who can tell at that speed), then that is just plain dumb as there is no realistic way to do this without causing some issue of entanglement.
Sears, please tell me there is another agitator I can use in this machine and please, send me one.