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BNY Mellon Investor Services Complaint - Stop the madness - Investor Services

Review by customerservicefreak on 2010-02-02
I have stock that is serviced through BNY Mellon. Contacted customer service twice through email for info on a 1099B and never got a response. Called and talked to customer service twice and they were absolutely no help at all. All I wanted to know is whether I was getting a 1099B and if it was mailed. Everyone is foreign (I have had my fill of that) so they can barely be understood. I will be selling all the stock I have just so I don't ever have to deal with this company again.
Comments:3 Replies - Latest reply on 2010-02-02
Posted by goduke on 2010-02-02:
Got my 1099B from Mellon yesterday in the mail.
Posted by saj80 on 2010-02-02:
Sharebuilder has notified their customers that their 1099's won't be available until at least February 16.
Posted by Anonymous on 2010-02-02:
Isn't there a huge fine for that, Saj?

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