Delta Airlines Complaint - Delta Air Lines - They ruined my marriage proposal
I entrusted Delta Air Lines for the trip of a lifetime. I was to fly from Atlanta to Argentina and then board a ship to Antarctica, my 7th and final continent. Upon returning from this 16-day expedition, my plan was to propose to the woman of my dreams in the airport.
At the last minute, Delta rearranged all of my flights and rerouted me through 3 different stops in Brazil and then on to Argentina. Instead of 17 hours, it took me 31 to get to Buenos Aires! I nearly missed the cruise ($10,000 non-refundable) and would have never made it had I not luckily possessed a Brazilian Visa.
This was the least of my worries. Delta lost my luggage (they finally returned it a month later). The $1000 worth of special clothing I had purchased for sub-freezing Antarctic weather was lost. There was no place to purchase replacements in rural Argentina or Antarctica obviously. I spent 16 days in the coldest part of the world wearing the same T-shirt and jeans I wore on the plane.
Upon returning to America, I called off the proposal because after wearing the same clothes for more than 2 weeks, the stench wasn't exactly the most romantic approach to a proposal. Thanks for ruining everything Delta.
I filed a complaint and even wrote directly to Delta's CEO. The airline apologized and gave me a $50 voucher for future travel. Are you kidding me?
Later, I would find out that the 10,754 frequent flier miles I earned would not be added to my account because Delta has absolutely no record of me taking those flights. How in the world did I get to Argentina and back without the airlines having any record of my existence?