Cruises-n-more.com Complaint - Cruises-n-more bait-and-switch

Review by mit10010 on 2010-02-02
LAKE MARY, FLORIDA -- Cruises-n-more.com advertised cruise bonuses in the form of cabin upgrades, on-board credits, plus free soda package for 2 adults for a 7-day NCL cruise. These were all printed and displayed heavily on the NCL sailing date we selected. After booking the cruise, the confirmation email detailed the said bonuses. After calling Customer Service we were told that our sail date does not qualify for the bonuses. WHAT A DECEPTIVE ADVERTISEMENT! They lured us into the false promises of on-board credits that no other travel websites offer and yet NONE OF THE OFFERS WERE REAL. They won't tell you this beforehand until you book and pay for your cruise. After you pay they'll tell you don't qualify for the credits and upgrades because the travel date is too soon or whatever excuse. Yet the ads for onboard credits are posted on their website for the specific travel date we selected. It was a typical bait and switch tactic.

Beware of these dirty tactics. Consumers should stay away from deceitful companies like Cruises-n-more. There are better travel companies out there.
Comments:1 Replies - Latest reply on 2010-02-02
Posted by Anonymous on 2010-02-02:
Seriously, try to find a good (local) travel agent.

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