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Home Protect/ home warranty Complaint - Home Protect/ Home Warranty

Review by emu on 2010-02-02
FORT LAUDERDALE, FLORIDA -- We received a home warranty when we bought our house. Many problems arose right away. When the water heater stopped working I called for service. I called 4 times the first day and was told they would return my call within 2 to 4 hours. Never did they call back. When I talked to them the last time I was told all of their people were at least 2 hours away. So none of them could come, unless I was willing to pay the emergency rate. What good is a warranty you have to pay triple rate for? This company is the worst I have ever dealt with!
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