Phonesale.com Complaint - Stay Away From Phonesale.com
CALIFORNIA -- Watch out for PHONESALE.COM ! Lots of clever key word come ons (
i.e. easy, fast, prompt service, low prices, etc). The fact is you may not get what you paid for. But, you can rely on their return policy (at your expense).
They will shave 25% off of the purchase price. No questions asked ! It's a "restocking fee".
What is truly amazing is that "someone" would actually respond to my comments as if the retailer was justified. anonomous reader who just happens to think they are fair and resonable.
Product was outdated, older version of phone (used/rebuilt ??)
Product manual did not match product (keywords to program phone were different than phone's logic system).
My complaint was not even considered.
I even offered to purchase another product from them if they credited me for the full purchase price. No sale; cheaper to just take the fee and run.
Return policy: 7 days ! (5 days to ship) at the buyer's expense, add another $ 14.00
In short, its a company that does it all their way. Once you buy it you are stuck with it. Total cost of not buying this phone: approx $70.00. Stay away from these guys ! As a consumer I am really done with the "we just sell things" mentality.